FAQ

Frequently Asked Questions

1. How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 7–15 business days, depending on your location and product availability.

2. Do you offer refunds or returns?
Yes! If you're not satisfied with your order, you can request a return or refund within 30 days of delivery. See our Refund Policy for details.

3. How can I track my order?
Use the "Track Your Order" link in our menu or footer. Enter your order number and email to see the latest update.

4. What if I received a damaged or wrong item?
Please contact us at office@charmscart.com within 48 hours of delivery. We'll resolve it quickly!. See our Refund Policy for details.

5. Do you ship internationally?
Yes, we ship worldwide! Shipping times may vary slightly by region.